Questions, answered clearly.

Sign in, create the event, and you get one link and one QR. Free events are live straight away; paid events go through checkout first. The whole flow is on the how-it-works page.

No. The QR opens the camera in their phone's browser. It keeps working without signal and uploads when the connection comes back.

Yes, with Apple or Google, so every photo belongs to someone and the roll counts stay honest. There is no new password to create; they can add a name if they like, and they accept the house rules once.

Until the first guest scans, the setup. From then on the roll is locked: you can still close it early, lock new joins, remove a guest, hide a photo, and open the reveal once every photo is developed.

No. The only way onto the roll is the camera, on the night. Nothing is imported from anyone's camera roll.

A roll is 12 or 24 shots, and you give each guest one to five rolls when you create the event.

When a roll is full the next one starts, if you gave them more than one. When the last roll is full, the camera tells them the roll is done. Guests cannot buy more.

Not by default. Nobody sees anyone's shots, their own included, until the reveal. You can allow a two- or five-second glance right after a shot, and retakes, when you set up the event.

At the reveal time you set when creating the event; we suggest the morning after. Capture stops earlier, at the close time, and the photos develop in between. You can open the gallery early once every photo is developed.

Plain opens straight into the gallery. Cinematic plays a short film-roll sequence the first time someone opens the reveal, then shows the gallery. You choose when you create the event.

1–10 guests 7 days, 11–25 guests 30 days, 26–100 guests 90 days, 101–250 guests 180 days, 251–500 guests 180 days. You can add a year for $19.90, as often as you like. Captions and takedown requests close seven days after the reveal, and photos are deleted for good 30 days after the gallery expires.

Hosts download full-size originals one by one at no cost, and can add a ZIP of the whole roll as an extra. Guests download their own shots in medium size with a small "Captured on Unseen Roll" mark.

They cannot delete directly. While captions are open, a guest can ask you to take down a photo of themselves; you approve it, hide it, or decline, and a decline is final. Hosts can hide any photo at any time.

Yes. Anything our safety check flags waits for your review before it shows, you can hide any photo, and names on photos are off unless you turn them on.

Yes. Events for up to 10 guests use one Quick roll per guest at no cost, with no card and no extras.

Guest count, roll type and rolls per guest. The originals ZIP and extra gallery time are optional extras, priced separately. The pricing page shows the exact number before you create anything.

Once, at checkout, when you create a paid event; free events skip checkout. The only extras are the originals ZIP ($4.90 to $19.90 at setup, $24.90 later) and an extra year of gallery time ($19.90), charged when you add them.

Cancel before the first guest scans and part of the package price comes back, measured against the original date: 75% more than 7 days out, 50% between 72 hours and 7 days, 25% between 24 and 72 hours, none inside 24 hours. Rescheduling is free within a year but waives refunds; extras are not refundable; a failure on our side is refunded in full.

If your guest count grows after purchase, contact us about upgrading before the first guest scans; you pay only the difference. Counts do not go down after purchase, and unused rolls are not refunded.